1. Contact vendor and get a return authorization. This ensures that the vendor is aware the items are being returned.

2. Notify Accounts Payable that you are returning items and the PO# items are charged against. This helps to ensure that items that have been returned are not paid for.

3. Ship items back by a trackable means (i.e. UPS, Fedex, or USPS with delivery confirmation). This ensures that HSD2 has a fallback if the vendor later claims that items were not returned.

4. Send tracking info to Accounts Payable. This ensures that I have the needed information in case of discrepancies.